Program Assistant/Recorder (Admissions Assistant) – HigherEdJobs

Job ID: 314007

Department

KELLEY SCHOOL OF BUSINESS – IU (IN-BUS-IUINA)

Department Information

The Kelley School of Business, MBA Program, located on the Indiana University Indianapolis campus invites applications for a Program Assistant/Recorder (Admissions Assistant). The MBA program within the Kelley Graduate Program office suite, is centrally located on the beautiful urban IU Indianapolis campus.

The campus is a vibrant, diverse community that promotes inclusion, positivity and a passion for success. As a top-ranked Business School, Kelley delivers undergraduate and graduate business programs that prepare students for lifelong achievement and professional excellence. Kelley School faculty and staff are committed to collaboration, professionalism and ongoing innovation in programs and research.

Job Summary

The Program Assistant/Recorder will provide representation for the Kelley School of Business MBA graduate program on the IU Indianapolis campus to prospective students, current students, faculty, and visitors by telephone, email, and in person by providing excellent customer service utilizing multiple communication processes.

Department-Specific Responsibilities

• Coordinates and processes MBA applications.
• Organizes, updates, and maintains program databases and prepare reports as needed.
• Acts as liaison between students and campus offices (International Affairs, Registrar, Financial Aid, Bursar, and Graduate Office) and provide administrative support for the MBA Academic Program Office.
• Manages Certification of Program Requirements, completion of major selection and conferral of degrees.
• Coordinates the transfer credit process.
• Serves as primary contact for the program office reports used internally and externally.
• Maintains and updates program’s requirements in University system, course scheduling, facilitates student registration and enrollment and room assignment coordination.
• Provides administrative support for the planning and organizing of special events; May need to attend special events outside normal business hours.

General Responsibilities

• Oversees the processing and evaluation of all applications for admissions into that school and accompanying material, such as transcripts, to determine eligibility.
• Maintains records and databases of applications; updates and purges as necessary; gathers and collates information from records and prepares reports.
• Reviews applications for completeness, contacts applicants for any missing information or to resolve discrepancies, and obtains any necessary information from other sources.
• Schedules and oversees any applicant interviews.
• Makes recommendations regarding admissions and financial aid decisions; contacts applicant regarding the decision on the admission application.
• Responds to phone and email inquiries on admissions process and status of applications; may assist in the design of recruiting events and materials.
• Counsels potential students regarding courses and grades required for admission.
• May supervise temporary staff in the admissions office; monitors and evaluates job performance.
• Maintains files and databases on students admitted into the school; generates reports based on this information.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE

Required

• 2 years of office or related experience

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrated time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and dependable
• Commitment to working with people of diverse backgrounds

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Additional Information

This position will start in January 2025.

Work Location

This position is eligible to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

Work Hours

8:00 am – 5:00 pm Monday through Friday

A few special events are held outside of normal business hours.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Student Services

Job Family: Admissions & Recruitment

Click here to learn more about Indiana University’s Job Framework.
Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

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