Admissions Officer I (Applicant Services)

Job No: 534004
Work Type: Staff
Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Academic Advising/Support, Student
Services
Department: 03020000 – EM-OFFICE OF ADMISSIONS

Job Description

Classification Title:

Admissions Officer I

Job Description:

The Office of Admissions is currently seeking a dedicated and detail-oriented
Admissions Officer I to join our Applicant Services team. In this role, you will be responsible for processing applications for
undergraduate, graduate, professional, and certificate programs, ensuring a smooth admissions process for student applicants.

Key
responsibilities include:

Applicant Support

• Serve as a primary point of contact for the Office of
  Admissions call center by answering phone calls, responding to email inquiries, and managing CRM cases from applicants and departments.
• Review and process undergraduate, graduate, professional, and certificate applications.
• Maintain thorough knowledge of majors,
  degrees, and program levels to ensure efficient application processing.
• Determine residency classification for tuition purposes
  based on Florida’s Residency Rules and Regulations.
• Finalize admitted student applications, review credentials, manage holds, and
  evaluate hold deferral requests.
• Support OneStop staff with escalated admissions inquiries via phone, email, or in person.

Applicant Data Management

• Manage application data in Slate and ensure accurate integration with Campus
  Solutions.
• Create and maintain organization records in the student information system (SIS).
• Ensure synchronization of
  data between Slate and Campus Solutions, including locations, accreditation, and organization codes.
• Manage departmental requests
  and troubleshoot data discrepancies in MyAdmissions and SIS systems.
• Address and resolve holds on student accounts.

Additional Duties

• Participate in cross-functional events, committees, call campaigns, and assist in creating
  reference materials.
• Assist in cross-training applicant services employees.
• Perform other duties and projects as assigned
  by the supervisor.

This position may be eligible for a flexible, hybrid work arrangement in accordance with the University of
Florida and Division of Enrollment Management’s policies.

Expected Salary:

$43,888 annually

In addition, we
offer the following exceptional benefits:

• Health, Dental, and Vision Insurance
• Retirement Plans
• Paid Time Off
  (approximately 22 days of vacation leave, 13 days of sick leave, and 11 paid holidays, annually)
• Tuition Assistance (UF Employee
  Education Program)
• Public Service Loan Forgiveness (PSLF) Eligible Employer

For more information on benefits, please
visit HR Benefits and Rewards
(ufl.edu).

Minimum Requirements:

Bachelor’s degree; or an equivalent combination of education and
experience.

Preferred Qualifications:

• Experience with customer service and public relations
• Effective verbal and
  written communication skills
• Ability to establish work priorities and coordinate the timely completion of work assignments
• Ability to establish and maintain effective working relationships with others
• Knowledge of methods of compiling, organizing,
  and analyzing data
• Experience with Slate and/or PeopleSoft Campus Solutions

Special Instructions to Applicants:

Applicants must upload the following documents to be considered for the position:

1. Cover Letter
2. Resume
3. List
   of References

Applications must be submitted by 11:55p.m. (ET) of the posting end date.

Health Assessment Required:

No

Applications Close: 01 Jan 2025

To apply, visit https://explore.jobs.ufl.edu/en-us/job/534004/admissions-officer-i-applicant-services

T
he University is committed to non-discrimination with respect to race, creed, color, religion, age, disability, sex, sexual orientation,
gender identity and expression, marital status, national origin, political opinions or affiliations, genetic information and veteran status
in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration,
benefits, and training.

jeid-1753298711eca94d9b75e2e79a65b8e3