With this in mind, the report cements the importance of businesses, governments and workers adapting to the changes AI could bring, predominantly through reskilling and upskilling initiatives.

“Understanding how AI intersects with ICT roles is crucial in bridging the digital divide,” comments Francine Katsoudas, Cisco’s Executive Vice President. “[Our] ongoing work is driven by our commitment to a more inclusive future, giving more people access to an AI-fuelled world and enabling broader economic opportunity.”

47 ICT job roles poised for ‘AI transformation’

The ICT Workforce Consortium suggests that success in this new AI era comes with organisations creating frameworks and providing actionable insights for their workforce. By investing in training programmes and fostering a culture of learning, businesses can embrace AI and unlock greater potential.

Technology and AI are already playing a major role in the ongoing debate over the future of work. With AI already creating a new division of labour between humans and machines, the World Economic Forum (WEF) predicts that increased AI and automation will disrupt 85 million jobs globally before 2025 – in addition to creating 97 million new job roles. 

This is suggested in the report, with the Consortium identifying 47 distinct ICT job roles that are set to be transformed as a result of AI advancements. It suggests that the largest changes will be recognised in mid-level (40%) and entry-level (37%) jobs, on account of certain roles and skill sets becoming obsolete.



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