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Working Title:
Data & Processing Specialist
Institution:
Minnesota State University, Moorhead
Classification Title:
State Prog Admin Tech Spec
Bargaining Unit / Union:
207: AFSCME – Technical
City:
Moorhead
FLSA:
Non Job Exempt
Full Time / Part Time:
Full time
Employment Condition:
Classified – Unlimited
Salary Range:
$23.26 – $33.73
Working Title:
Data & Processing Specialist
Classification Title of Vacancy:
State Prog Admin Tech Spec
Institution:
Minnesota State University Moorhead
City:
Moorhead
Bargaining Unit / Union:
207: American Federation of State, County, and Municipal Employees (AFSCME)
Full-time / Part-time:
Full-time
Employment Condition:
Classified – Unlimited
Salary Range:
The wage range for this position is $23.26 – $32.79 per hour.
Job Description:
Under general supervision, this position will coordinate and monitor the integration of the student data and communication system for the Department of Undergraduate Admissions. Coordinate and implement imports, exports, and communication filters for the communication system. Provide lists and reports for departmental and division use. Process applications and determine admission status.
RESPONSIBILITIES
Responsibility #1:
Coordinating and implementing the imports, exports, and communication filters for prospective student data from various sources into and out of the CRM system.
- Analyze, review, and test imports and exports to verify data going into and out of our CRM are accurate. Ensure that data are monitored daily for timeliness and accuracy.
- Coordinate, plan, and implement the importing of the ACT data submitted by prospective students.
- Organize, prepare, and execute the importing of the purchased names from various sources, including ACT, Encoura, PSAT, and etc..
- Monitor the importing of student inquiry information from various sources, including college fairs, high school visits, and web page “request for more information.” Analyze and review new student inquiry contacts to clean up data and duplicates.
Priority: Primary
Percent of Time: 40%
Responsibility #2:
Process new admission applications and work with various departments both internally and externally to provide assistance and exchange of information when necessary to complete tasks.
- Retrieve applications and correct and/or update applicant data in the student database (ISRS)
- Retrieve electronic high school transcripts and college transcripts.
- Link, label, and route to proper workflow queues all correspondence, transcripts, and test scores received daily and scanned utilizing imaging software.
- Enter ACT/SAT scores and Minnesota Preparation requirements into the student database.
- Calculate cumulative Grade Point Average (GPA) to determine eligibility for admission.
- Review and determine if an applicant’s file is complete and determine if the applicant meets the university admission requirements. Record admission decision following written criteria and add proper codes in the student database.
- Enter residency codes, cohorts, program codes, and advisor access codes to assist the student in the registration process.
- Monitor and maintain the cancellation process in ISRS and imaging system for students who decide not to attend MSUM.
- Process applications and the application fee receipts daily. Ensure students are notified of their acceptance or pending status in a timely manner.
- Works with various department offices to initiate credit review/evaluation for completed students.
- Works with various department offices by responding to student inquiries, gathering information, and procuring or exchanging transcripts to meet needs.
- Ensure security of confidential office records.
Priority: Primary
Percent of Time: 40%
Responsibility #3:
Coordinate the management and maintenance of the Admissions CRM system, including the ISRS information crosswalks, to optimize the efficiency and effectiveness of enrollment management initiatives.
- Collaborate with IT staff to maintain integration between ISRS and our CRM ensuring that student information is loading accurately and efficiently.
- Coordinate, compile, enter, code, and retrieve data. Have a thorough understanding of integrated databases. Provide detailed input on the design, development, and testing of all admissions modules.
- Attend the necessary training to remain fluent in the ISRS and CRM system platforms.
- Document procedures to maintain production control.
Priority: Primary
Percent of Time: 20%
Responsibility #4:
Principal responsibilities, tasks, and performance indicators.
The following responsibilities do not lend themselves to any percent of time breakdown. These are behavioral responsibilities that all staff are expected to exhibit 100% of the time and are not added to the total percent of time for other responsibilities.
Be sensitive in dealings with other personnel, visitors, and students, so that all are treated in a respectful, professional, and humane manner.
- Be respectful of and sensitive to the rights, responsibilities, and duties of others, and respectful of the human rights of all racial, ethnic, and religious groups, including but not limited to protected groups as defined by state statute.
- Maintain a professional level of conduct and interaction with other staff so that staff dissension is minimized.
- Maintain control and composure during difficult and stressful situations to instill a calming effect on others.
- Maintain a professional distance in relationships with students and their families.
Priority: Primary
Percent of Time: 100%
Responsibility #5:
Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner.
Priority: Secondary
Percent of Time: 5%
Minimum Qualifications:
- Thorough understanding of integrated databases with the ability to coordinate, compile, enter, code, and retrieve data.
- 4 years of experience in retrieving data and compiling accurate reports from a student database system.
- 4 years of experience in maintaining and verifying system-generated programs, reports, and records as well as documenting process flows and data requirements.
- 4 years of experience loading documents into an imaging system and routing and monitoring document workflows.
- 4 years of experience using CRM systems.
- Extensive oral and written communication skills as it relates to the interaction with students, parents, faculty, and staff.
- Detail-oriented and strong problem-solving skills with the ability to follow through on tasks in a timely manner and work well with others.
- Demonstrated understanding of Microsoft Office, especially Excel, Word, & Access.
- Strong knowledge of customer service practices and principles sufficient to identify customer’s needs and translate these needs into actionable items.
Preferred Qualification
- Background in higher education
Work Shift (Hours / Days of work)
8:00 am – 4:30 pm CST
Telework (Yes/No)
No
About
MSU Moorhead is an inclusive university that pushes you to forge your own path. We embrace diversity of ideas and people with our core values of grit, humility and heart. Professors and peers will inspire you to blaze your own trail, supporting you every step of the way.
Benefits Information:
At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 – $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.
Desired Start Date:
01-06-2025
Position End Date:
Open Date:
12-23-2024
Close Date:
Posting Contact Name:
Sara Beth Lien
Posting Contact Email:
mw9695me@minnstate.edu
To apply, visit https://minnstate.wd1.myworkdayjobs.com/en-US/Minnesota_State_Careers/job/Moorhead/Data—Processing-Specialist_JR0000001358?Institution=a7c1912089511000d545deb6e32a0001jeid-32222184a684db46a4ca7683043efe78