Admissions Coordinator – HigherEdJobs

Position Type: Staff
Department: Enrollment Services
Posting
Number: 201201557
Full or Part Time: Full Time
Tenure/Non-Tenure:
Salary Basis: Commensurate with
experience and qualifications_Basis

Responsibilities:

The University Concierge will be responsible for the
following tasks, duties, and responsibilities:

1. Answer phone and email inquiries from potential guests in a timely and
   respectful manner.
2. Greet guests and visitors warmly and make them feel welcome and attended.
3. Offer recommendations and
   assist guests in arranging visits or tours.
4. Receive and redirect mail, phone calls, packages, etc. for Enrollment
   Services.
5. Ensure that visitor spaces are clean and presentable at all times.
6. Act as a liaison between guests and any
   department necessary.
7. Anticipate guests needs in order to accommodate them and provide an exceptional guest
   experience.
8. Maintain inventory of admissions collateral and request new stock as needed.
9. Participate in training with the
   Office of Communications to maintain brand standard.
10. Other duties as assigned.

Qualifications:

1. 1+ years of
   previous customer service experience.
2. Positive phone demeanor and superior written and verbal communication skills are
   essential.
3. Must have a service-oriented mindset and be capable of making every guest feel valued.
4. Knowledge of basic office
   equipment, including printers, scanners, copiers, etc.
5. Exemplify strong organizational skills and attention to
   detail.
6. Competent working with Microsoft Office suite, including Word, Outlook and Excel.
7. Possess a positive attitude and be
   willing to work as part of a team.
8. Ability to speak a second language is an asset.
9. Willing to work irregular shifts and
   weekends during peak seasons.
10. High School Diploma (some college completion preferred).
11. Makes decisions and establishes work
    priorities on essentially procedure-oriented operations.
12. Position has no supervisory
    responsibilities.

Salary:
Commensurate with experience and qualifications

Minimum Qualifications:

1. 1+
   years of previous customer service experience.
2. Positive phone demeanor and superior written and verbal communication skills are
   essential.
3. Must have a service-oriented mindset and be capable of making every guest feel valued.
4. Knowledge of basic office
   equipment, including printers, scanners, copiers, etc.
5. Exemplify strong organizational skills and attention to
   detail.
6. Competent working with Microsoft Office suite, including Word, Outlook and Excel.
7. Possess a positive attitude and be
   willing to work as part of a team.
8. Ability to speak a second language is an asset.
9. Willing to work irregular shifts and
   weekends during peak seasons.
10. Carries out duties and responsibilities with limited supervision.
11. Makes decisions and
    establishes work priorities on essentially procedure-oriented operations.
12. Position has no supervisory
    responsibilities.

Preferred Qualifications:

Completion of some college education

Special
Instructions to Applicants:

Additional Information:

Open Date: 10/31/2024
Close Date:
Open
Until Filled: Yes

To be considered for this position please visit our web site and apply on line at the following link: Click Here

Delta State University is committed to a policy of equal employment and
educational opportunity. Delta State University does not discriminate on the basis of race, color, religion, national origin, sex, age,
disability, or veteran status. This policy extends to all programs and activities supported by the
University.

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