Description
The Admissions and Retention Specialist for
Graduate and Professional Studies at Colby-Sawyer College actively seeks out prospective students for graduate and professional studies
programs, including those in the Workforce Readiness Institute (WRI). Utilizing a range of methods such as telephone outreach, email
communication, interviews, counseling sessions, and application review, this role plays a pivotal part in attracting potential students.
Participation in recruitment-related events and projects is a crucial aspect of the position.
With a focus on achieving tangible
results, the Admissions and Retention Specialist represents Colby-Sawyer College, effectively promoting its offerings to advance the
institution’s enrollment and retention objectives.
A significant facet of this role involves collaboration with Dartmouth Health (DH)
in supporting students enrolled in the Workforce Readiness Institute. Working closely with DH administrators, faculty, students, and
colleagues at Colby-Sawyer College, this role assists in the enrollment process by providing guidance on course selection, monitoring
academic progress, and reporting analysis to key stakeholders. Additionally, this role is heavily involved in the advising and retention of
both WRI and GPS students.
Responsibilities
- Represent the College both on-and off-campus within your
assigned territory to prospective students, employers, and other individuals or organizations involved in the college selection
process. - Fulfill all aspects of the recruiting process for prospective students within your assigned territory to meet the
enrollment goals of Colby-Sawyer College. - Successfully complete in-person, telephone, and virtual contact with prospective students
to help them understand policies and procedures and complete all admission processes utilizing available technology. - Coordinate and
plan recruiting activities for the assigned territory/programs. - Maintain strong working relationships with Colby-Sawyer
administrative personnel, faculty, Deans, Dartmouth Health, and WRI staff to ensure best practices and efficient workflow. - Maintain
a strong understanding of current programs, policies, and procedures including academic programs, financial aid policies, business office
policies, nursing licensure qualifications and processes, state educational certifications, and international student application
requirements. - Confer regularly with the Assistant Director of GPS Admissions, Assistant Dean of GPS, Office of the Registrar,
Dartmouth Health administration, Financial Aid, Marketing, and other campus personnel and constituencies to plan, coordinate, participate in
activities, exchange information, and resolve problems, with the goal of maximizing the overall effectiveness of recruiting and retaining
students in GPS and WRI programs. - Maintain retention tracking for WRI and Associate of Health Science programs.
- Coordinate, execute, and attend bi-weekly meetings with Dartmouth Health, WRI program coordinators, and Colby-Sawyer staff as
appropriate to provide updates. - Advise and register current WRI and AS of Health Science students each semester, communicate
deadlines, monitor progress, and provide follow-up as needed to support enrollment and retention goals. - Develop enrollment and
retention pathways with the Assistant Director of GPS Admissions, Assistant Dean of GPS, and Deans. - Coordinate with Enrollment
Operations for timely WRI student uploads and ASHS transcripts. - Maintain prospective student databases and create sequential
messaging with enrollment marketing. - Create, understand, and analyze recruitment-related data, reports and other quantitative
information to identify progress and potential areas of focus or improvement at each stage of the admissions funnel from inquiry through
enrollment. - Assist Enrollment Operations with the entry of WRI student data into the Customer Relationship Management (CRM) Tool,
as needed. - Generate term statistics for the Assistant Director of Graduate and Professional Studies Admissions (ADGPSA) and
Associate Dean of Graduate and Professional Studies (ADGPS) post add/drop periods. - Other duties as assigned.
Requirements
- Bachelor’s degree required.
- Prior college admissions, sales, or equivalent
experience preferred. - Understanding of the goals, objectives, and challenges associated with recruiting and retaining students to a
small, private liberal arts institution. - Strong written and verbal skills.
- Comfortable presenting to groups in person and
virtually. - Able to interact effectively with a wide variety of constituencies, including adult learners, college and healthcare
administrators, and faculty and members of the Colby-Sawyer college community. - Able to effectively prioritize, organize, and
complete multiple projects and tasks simultaneously. - Able to prepare, analyze, and interpret data. Prior experience working in a
CRM (Target X) preferred. - Able to work evenings and weekends and attend recruitment events as needed.
- Able to conduct day
travel up to 1-2 days per week. Must have a valid driver’s license.
We strive to always be a people-first organization. We are passionate about building and sustaining an inclusive and equitable working environment for all employees. If you are looking for a place where you will feel welcome and that you belong, Colby-Sawyer College is that place.
Colby-Sawyer is especially interested in candidates who can contribute to the diversity and excellence of the institution. Applicants are encouraged to share what they can offer and how they can help us to achieve and maintain these values in their cover letter.
Interested candidates may also visit Human Resources in Colgate Hall Room 230, Monday through Friday from 8am – 5pm, to alternatively complete a paper application.
Review of candidates will begin immediately and continue until the position is filled.
Colby-Sawyer College is committed to maintaining a diverse workforce and an inclusive work environment which celebrates multiple perspectives. Under institutional policy, as well as under state and federal law (including Title IX of the Education Amendments of 1972 and the Age Discrimination Act), Colby-Sawyer College does not discriminate in its hiring or employment practices or its admission practices on the basis of race or ethnicity; color; national origin; religion; age; mental or physical disability; parental, family or marital status; veteran status; or sex (including pregnancy or related conditions, sexual orientation, genetic information, gender identity or gender expression). Further, Colby-Sawyer College prohibits sex discrimination in any education program or activity that it operates.
The college recognizes that harassment related to an individual’s sex, sexual orientation, gender identity, or gender expression can occur in conjunction with misconduct related to an individual’s race, color, ethnicity, national origin, religion, age, or disability. Targeting individuals on the basis of these characteristics is also a violation of the college policy. Under these circumstances, the college will coordinate the investigation and resolution efforts outlined in the college’s Sex-based Discrimination and Sex-based Harassment Policy and Grievance Procedures as well as the Code of Community Responsibility (for students) and Employee Handbook (for employees), to address harassment related to the targeted individual’s sex, sexual orientation, gender identity, or gender expression together with the conduct related to the targeted individual’s race, color, ethnicity, national origin, religion, age or disability.